About CITL Support Services

The Centre for Innovation in Teaching and Learning (CITL) prides itself on offering exceptional client support for faculty and instructional staff. There are many avenues you can take to avail of our support services.

Technical Support

Whether teaching online or on-campus, CITL offers support for any issues you may experience with your course site. Please contact our Support Centre at

Teaching and Learning Exchange

Our Teaching and Learning Exchange (ED-1001) is a collaborative classroom space where educators and instructional staff can enhance their teaching practice and discover best practices for integrating educational technologies into their courses. Book a consultation, attend a workshop or simply drop in to see us. Contact us directly at

Consultation Services

Instructional Design – Create dynamic online content for your face-to-face course to better connect with and engage your students in their learning.

Media Services – Develop rich educational resources to enhance the teaching and learning experience, including videos, mobile applications, interactive graphic and more. Video streaming, video conferencing and webcasting services are also available.

Teaching Consultation – Discuss questions related to your teaching practice, including challenges or issues you’re experiencing, and explore strategies to address them. Consultations can be individual or in groups, and may range from a single discussion to a series of ongoing meetings.

Teaching Dossiers – Develop a teaching dossier for purposes of job application, promotion, tenure or teaching award application