{"id":777,"date":"2017-08-17T15:58:37","date_gmt":"2017-08-17T15:58:37","guid":{"rendered":"http:\/\/blog.citl.mun.ca\/technologyresources2\/?page_id=777"},"modified":"2026-07-06T12:45:33","modified_gmt":"2026-07-06T15:15:33","slug":"choosing-the-right-tool-for-communication","status":"publish","type":"page","link":"https:\/\/blog.citl.mun.ca\/technologyresources\/communication\/choosing-the-right-tool-for-communication\/","title":{"rendered":"Choosing the Right Communication Tool"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><button class=\"bellows-menu-toggle bellows-menu-toggle-skin-vanilla\" aria-controls=\"bellows-main-265\"><i class=\"fa fa-bars\"><\/i> <span class=\"bellows-menu-toggle-text\">Section Menu<\/span><\/button><div id=\"bellows-main-265\" class=\"bellows bellows-nojs bellows-main bellows-source-menu bellows-align-left bellows-skin-vanilla bellows-type- bellows-expand-current bellows-mobile-collapse\"><ul id=\"menu-communication\" class=\"bellows-nav\" data-bellows-config=\"main\"><li id=\"menu-item-41887\" class=\"bellows-menu-item bellows-menu-item-type-post_type bellows-menu-item-object-page bellows-menu-item-has-children bellows-menu-item-41887 bellows-item-level-0\"><a  href=\"https:\/\/blog.citl.mun.ca\/technologyresources\/communication\/\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Communication<\/span><button class=\"bellows-subtoggle\" aria-label=\"Toggle Submenu\"><i class=\"bellows-subtoggle-icon-expand fa fa-chevron-down\"><\/i><i class=\"bellows-subtoggle-icon-collapse fa fa-chevron-up\"><\/i><\/button><\/a>\n<ul class=\"bellows-submenu\">\n\t<li id=\"menu-item-41889\" class=\"bellows-menu-item bellows-menu-item-type-post_type bellows-menu-item-object-page bellows-menu-item-41889 bellows-item-level-1\"><a  href=\"https:\/\/blog.citl.mun.ca\/technologyresources\/communication\/choosing-the-right-tool-for-communication\/\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Choosing the Right Communication Tool<\/span><\/a><\/li>\n\t<li id=\"menu-item-41891\" class=\"bellows-menu-item bellows-menu-item-type-post_type bellows-menu-item-object-page bellows-menu-item-41891 bellows-item-level-1\"><a  href=\"https:\/\/blog.citl.mun.ca\/technologyresources\/communication\/discussions-creating-a-forum\/\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Creating Discussions<\/span><\/a><\/li>\n\t<li id=\"menu-item-41893\" class=\"bellows-menu-item bellows-menu-item-type-post_type bellows-menu-item-object-page bellows-menu-item-41893 bellows-item-level-1\"><a  href=\"https:\/\/blog.citl.mun.ca\/technologyresources\/communication\/discussion-statistics\/\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Discussion Statistics<\/span><\/a><\/li>\n\t<li id=\"menu-item-41895\" class=\"bellows-menu-item bellows-menu-item-type-post_type bellows-menu-item-object-page bellows-menu-item-41895 bellows-item-level-1\"><a  href=\"https:\/\/blog.citl.mun.ca\/technologyresources\/communication\/getting-started-with-webex\/\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Getting Started with Webex<\/span><\/a><\/li>\n\t<li id=\"menu-item-41897\" class=\"bellows-menu-item bellows-menu-item-type-post_type bellows-menu-item-object-page bellows-menu-item-41897 bellows-item-level-1\"><a  href=\"https:\/\/blog.citl.mun.ca\/technologyresources\/communication\/discussions-grading-discussions\/\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Grading Discussions<\/span><\/a><\/li>\n\t<li id=\"menu-item-41899\" class=\"bellows-menu-item bellows-menu-item-type-post_type bellows-menu-item-object-page bellows-menu-item-41899 bellows-item-level-1\"><a  href=\"https:\/\/blog.citl.mun.ca\/technologyresources\/communication\/intelligent-agents-introduction\/\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Intelligent Agents<\/span><\/a><\/li>\n\t<li id=\"menu-item-41901\" class=\"bellows-menu-item bellows-menu-item-type-post_type bellows-menu-item-object-page bellows-menu-item-41901 bellows-item-level-1\"><a  href=\"https:\/\/blog.citl.mun.ca\/technologyresources\/communication\/running-webex-sessions\/\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Navigating Webex Sessions<\/span><\/a><\/li>\n\t<li id=\"menu-item-41903\" class=\"bellows-menu-item bellows-menu-item-type-post_type bellows-menu-item-object-page bellows-menu-item-41903 bellows-item-level-1\"><a  href=\"https:\/\/blog.citl.mun.ca\/technologyresources\/communication\/online-rooms-2\/\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Online Rooms<\/span><\/a><\/li>\n\t<li id=\"menu-item-41905\" class=\"bellows-menu-item bellows-menu-item-type-post_type bellows-menu-item-object-page bellows-menu-item-41905 bellows-item-level-1\"><a  href=\"https:\/\/blog.citl.mun.ca\/technologyresources\/communication\/webex-meeting-configuration-options\/\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Scheduling Webex Sessions<\/span><\/a><\/li>\n\t<li id=\"menu-item-41907\" class=\"bellows-menu-item bellows-menu-item-type-post_type bellows-menu-item-object-page bellows-menu-item-41907 bellows-item-level-1\"><a  href=\"https:\/\/blog.citl.mun.ca\/technologyresources\/communication\/webex-connecting-from-a-room-system\/\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Using Webex\u00a0in the Classroom<\/span><\/a><\/li>\n\t<li id=\"menu-item-41909\" class=\"bellows-menu-item bellows-menu-item-type-post_type bellows-menu-item-object-page bellows-menu-item-41909 bellows-item-level-1\"><a  href=\"https:\/\/blog.citl.mun.ca\/technologyresources\/communication\/webex-settings\/\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Webex Settings Explained<\/span><\/a><\/li>\n\t<li id=\"menu-item-41911\" class=\"bellows-menu-item bellows-menu-item-type-post_type bellows-menu-item-object-page bellows-menu-item-41911 bellows-item-level-1\"><a  href=\"https:\/\/blog.citl.mun.ca\/technologyresources\/communication\/using-the-discussion-tool\/\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Getting Started with Discussions<\/span><\/a><\/li>\n\t<li id=\"menu-item-41913\" class=\"bellows-menu-item bellows-menu-item-type-post_type bellows-menu-item-object-page bellows-menu-item-41913 bellows-item-level-1\"><a  href=\"https:\/\/blog.citl.mun.ca\/technologyresources\/communication\/using-the-news-announcements-tool\/\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Announcements<\/span><\/a><\/li>\n\t<li id=\"menu-item-41915\" class=\"bellows-menu-item bellows-menu-item-type-post_type bellows-menu-item-object-page bellows-menu-item-41915 bellows-item-level-1\"><a  href=\"https:\/\/blog.citl.mun.ca\/technologyresources\/communication\/using-the-survey-tool\/\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Brightspace Surveys<\/span><\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column pagecontent is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h1 class=\"wp-block-heading\">Choosing the Right Communication Tool<\/h1>\n\n\n\n<p>Communicating with your students, whether online or in-class, is an <strong>essential <\/strong>aspect of a course. Particularly in an online course, establishing instructor presence is crucial.<\/p>\n\n\n\n<p>Brightspace offers a variety of communication tools designed to help instructors and learners stay connected, collaborate effectively, and engage meaningfully throughout the learning experience. Whether you are sharing updates, asking questions, or providing feedback, these tools make it easy to communicate within your course environment.<\/p>\n\n\n\n<p>The following guide will help you choose which tool to use. We have included a chart that identifies the tools that align with common scenarios, and a link to further info for each tool.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Collaboration<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>Increase collaboration between students by using the tools available in Brightspace and help create a community of learners, which will provide better opportunities for learning.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Increase engagement<\/li>\n\n\n\n<li>Build community<\/li>\n\n\n\n<li>Share and learn<\/li>\n\n\n\n<li>Virtual office hours<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column padding-1 is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Suggested Brightspace Tools<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/blog.citl.mun.ca\/technologyresources\/tech-res-dev\/video-assignments\/\" target=\"_blank\" rel=\"noreferrer noopener\">Video Assignment<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/blog.citl.mun.ca\/technologyresources\/tech-res-dev\/using-the-discussion-tool\/\" target=\"_blank\" rel=\"noreferrer noopener\">Discussions<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/blog.citl.mun.ca\/technologyresources\/tech-res-dev\/using-the-groups-tool\/\" target=\"_blank\" rel=\"noreferrer noopener\">Groups<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/blog.citl.mun.ca\/technologyresources\/tech-res-dev\/online-rooms-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Online Rooms<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Disseminating Information<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>Giving learners timely information is critical to keep them on track and increases success rates. Use Brightspace (D2L) to keep students informed of important dates and events, and to provide access to reference tools.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Distribute news and time-sensitive information<\/li>\n\n\n\n<li>Keep students on task<\/li>\n\n\n\n<li>Help students schedule<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column padding-1 has-base-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Suggested Brightspace <strong>Tools<\/strong><\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/blog.citl.mun.ca\/technologyresources\/tech-res-dev\/using-the-news-announcements-tool\/\" target=\"_blank\" rel=\"noreferrer noopener\">Announcements<\/a><\/li>\n\n\n\n<li>Class List\/Email<\/li>\n\n\n\n<li><a href=\"https:\/\/blog.citl.mun.ca\/technologyresources\/tech-res-dev\/using-the-discussion-tool\/\" target=\"_blank\" rel=\"noreferrer noopener\">Discussions<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/blog.citl.mun.ca\/technologyresources\/tech-res-dev\/intelligent-agents-introduction\/\" target=\"_blank\" rel=\"noreferrer noopener\">Intelligent Agents<\/a><\/li>\n\n\n\n<li>Frequently Asked Questions<\/li>\n\n\n\n<li>Course Calendar<\/li>\n\n\n\n<li>Awards\/Badges<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Reflection<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>Use Brightspace to encourage student reflection on topics covered.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Provide reflection opportunities<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column padding-1 has-base-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Suggested Brightspace <strong>Tools<\/strong><\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/blog.citl.mun.ca\/technologyresources\/tech-res-dev\/using-the-discussion-tool\/\" target=\"_blank\" rel=\"noreferrer noopener\">Discussions<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/blog.citl.mun.ca\/technologyresources\/tech-res-dev\/video-assignments\/\" target=\"_blank\" rel=\"noreferrer noopener\">Video Assignment<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/blog.citl.mun.ca\/technologyresources\/tech-res-dev\/assignments\/\" target=\"_blank\" rel=\"noreferrer noopener\">Assignments<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Support<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>Use Brightspace to conduct virtual office hours and maintain an online presence. This will increase your chances of reaching students having issues. You can also use the analytics in Brightspace to monitor student progress and provide appropriate interventions and support.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Virtual office hours<\/li>\n\n\n\n<li>One-on-one tutorials<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column padding-1 has-base-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Suggested Brightspace <strong>Tools<\/strong><\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list padding-1\">\n<li>Classlist\/Email<\/li>\n\n\n\n<li><a href=\"https:\/\/blog.citl.mun.ca\/technologyresources\/tech-res-dev\/using-the-discussion-tool\/\" target=\"_blank\" rel=\"noreferrer noopener\">Discussions<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/blog.citl.mun.ca\/technologyresources\/tech-res-dev\/online-rooms-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Online Rooms<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/blog.citl.mun.ca\/technologyresources\/tech-res-dev\/video-assignments\/\" target=\"_blank\" rel=\"noreferrer noopener\">Video Assignment<\/a><\/li>\n\n\n\n<li>Frequently Asked Questions<\/li>\n\n\n\n<li>Glossary<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Community<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>Fostering a connection with your students is especially important in an online environment. Use Brightspace (D2L) to build instructor presence, and facilitate online discussion and debate.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Create instructor presence<\/li>\n\n\n\n<li>Build sense of community<\/li>\n\n\n\n<li>Engage learners<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column padding-1 has-base-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Suggested Brightspace Tool<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/blog.citl.mun.ca\/technologyresources\/tech-res-dev\/using-the-discussion-tool\/\" target=\"_blank\" rel=\"noreferrer noopener\">Discussions<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/blog.citl.mun.ca\/technologyresources\/tech-res-dev\/intelligent-agents-introduction\/\" target=\"_blank\" rel=\"noreferrer noopener\">Intelligent Agents<\/a><\/li>\n\n\n\n<li>Awards\/Badges<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Choosing the Right Communication Tool Communicating with your students, whether online or in-class, is an essential aspect of a course. Particularly in an online course, establishing instructor presence is crucial. Brightspace offers a variety of communication tools designed to help instructors and learners stay connected, collaborate effectively, and engage meaningfully throughout the learning experience. Whether &#8230; <a title=\"Choosing the Right Communication Tool\" class=\"read-more\" href=\"https:\/\/blog.citl.mun.ca\/technologyresources\/communication\/choosing-the-right-tool-for-communication\/\" aria-label=\"Read more about Choosing the Right Communication Tool\">Read more<\/a><\/p>\n","protected":false},"author":255,"featured_media":0,"parent":41363,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"categories":[283],"tags":[231],"class_list":{"0":"post-777","1":"page","2":"type-page","3":"status-publish","5":"category-communication","6":"tag-brightspace-tools"},"featured_image_src":null,"_links":{"self":[{"href":"https:\/\/blog.citl.mun.ca\/technologyresources\/wp-json\/wp\/v2\/pages\/777","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.citl.mun.ca\/technologyresources\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/blog.citl.mun.ca\/technologyresources\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/blog.citl.mun.ca\/technologyresources\/wp-json\/wp\/v2\/users\/255"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.citl.mun.ca\/technologyresources\/wp-json\/wp\/v2\/comments?post=777"}],"version-history":[{"count":2,"href":"https:\/\/blog.citl.mun.ca\/technologyresources\/wp-json\/wp\/v2\/pages\/777\/revisions"}],"predecessor-version":[{"id":42203,"href":"https:\/\/blog.citl.mun.ca\/technologyresources\/wp-json\/wp\/v2\/pages\/777\/revisions\/42203"}],"up":[{"embeddable":true,"href":"https:\/\/blog.citl.mun.ca\/technologyresources\/wp-json\/wp\/v2\/pages\/41363"}],"wp:attachment":[{"href":"https:\/\/blog.citl.mun.ca\/technologyresources\/wp-json\/wp\/v2\/media?parent=777"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.citl.mun.ca\/technologyresources\/wp-json\/wp\/v2\/categories?post=777"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.citl.mun.ca\/technologyresources\/wp-json\/wp\/v2\/tags?post=777"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}